Interpersonal Branding for Therapists - 1:1 Session

Client Service Agreement

Thank you for booking an Interpersonal Branding 1:1 Session with Carrie Wiita!

This agreement is a binding legal contract, and we suggest downloading a copy for your records. 

Please read it carefully before signing, because you (“Client” or “you”) are making an important commitment to Caroline Wiita (aka Carrie Wiita aka Interpersonal Branding), referred to in this document as “the Company.”

THE BASICS


  1. You are booking one 60-minute session with Carrie Wiita.

  2. The Price is $200 (US Dollars), payable upfront. This is not a membership.

  3. We make it easy to understand what it is like to do business with the Company. Our Business Policies are part of this Agreement, although they are not spelled out here; please familiarize yourself prior to your purchase.

  4. This Agreement supersedes our prior discussions, emails, online or voice messages. By signing, you agree that there is no information that you deem materially important that is not incorporated into this Agreement. 

Session Format

  1. You are booking one (1) 60-minute session with Carrie Wiita.

    1. These sessions are intended to offer additional, personalized support in progressing through the Interpersonal Branding program and implementing the Interpersonal Branding framework in your work. 

      1. These sessions are not psychotherapeutic treatment or psychotherapy.

      2. These sessions differ from what is commonly understood as “coaching” in that your path through the Course is entirely self-directed and self-paced. The content of these sessions will largely be dictated by your unique needs. There is no expectation that the Company will be “holding you accountable” for meeting your own self-determined timelines or goals.

    2. This session is subject to our Scheduling Policies as outlined later in this document.

    3. Unless otherwise requested, these sessions will be recorded by the Company and provided to you through the online Portal. 

      1. Client recording is not permitted.

      2. Recordings are for personal use only and may not be distributed or otherwise shared, such as with colleagues or on social media.

SCHEDULING POLICIES

  1. You will be able to self-schedule 1:1 sessions through the online portal.

    1. Scheduling is limited to Carrie’s availability, which will be reflected in the available days/times to book.

    2. There is no guarantee that this availability will match yours.

  2. If you do not attend at the scheduled day and time, your session is forfeited without refund.

  3. If you must cancel or reschedule, you must do so at least 24 hours in advance or your session will be forfeited without refund.

    1. You are responsible for canceling and rescheduling your sessions through the online portal. Emails about cancelling or rescheduling will not be honored.

  4. This session must be scheduled or rescheduled for a date that is within 90 days of the Effective Date of this Agreement. You will use the scheduling link available at in the Online Portal to book your sessions.

    1. Unused sessions are forfeited at the expiration of the 90-day period, without refund.

THESE ARE *NOT* INCLUDED

  1. Services. 

    1. Done-for-you services of any kind are not included.

  2. Endorsements. 

    1. You are not receiving an endorsement from the Company, Interpersonal Branding, or Carrie Wiita, and neither is any other participant. Do not create the appearance of an endorsement or rely on any person who claims to be endorsed by the Company. 

  3. Ownership of Written Materials. 

    1. As a participant, you will have one non-exclusive, personal license to view written materials provided by the Company. 

      1. You do not have ownership of this information, which is protected by federal copyright laws. Some of the information is also protected by a contractual license between the provider and the Company.

      2. You may not copy, re-engineer, reteach, distribute, or otherwise provide access to this information to any other person, for free or paid, without express written consent of the Company, which it may withhold for any reason, and purchase of a license (prices start at $2,500.00).

  4. Trademark Usage. 

    1. You are not receiving permission to use trade and service marks owned by the Company. 

  5. Confidentiality. 

    1. 1:1 Sessions

      1. Identifying information shared in coaching sessions is confidential and not shared outside the session by the Company unless mutually agreed upon and documented in writing by the Company. However, if the Company is required by law to make disclosure regarding the information shared in a 1:1 session, or where the Company has a good faith belief that disclosure of such information is necessary to comply with the law; or to protect the Company’s rights or property; to avoid harm to the Company, Client, or a third party; or to respond to an emergency, the Company may disclose confidential information but will limit disclosure to essential information.

Additional Legal Terms

  1. Refund Policy

    1. By signing this Agreement, you acknowledge that no one has represented to you that refunds are available. You are responsible for ensuring your ability to participate in this session. The Company considers this policy a material inducement to entering into this Agreement, and would not have done so unless this No Refunds policy were included. 

    2. If you initiate a chargeback, the Company may issue an additional $250 fee to you.

  2. Availability

    1. Occasionally the contents of the online portal and access to the Program or Carrie may have to change based on Company needs, available technology, and factors outside the Company’s control. The Company will replace or substitute the items included in this Agreement, if it determines it is necessary to do so at its sole discretion, with something similar of equal or greater value.

  3. You are a Business Owner. 

    1. You enter this Agreement in your capacity as a business owner, not as an individual consumer. This is true even if you do not have a business entity such as a limited liability company. As a business owner, you may have limited rights under the laws of your state, and may be giving up consumer rights. 

  4. If we get sued due to something you did:

    1. You agree to indemnify, defend and hold us harmless, our affiliates, successors and assigns from and against any and all claims, damages, losses, liabilities, lawsuits, costs and expenses (including attorneys’ fees at all tribunal levels) arising out of or related to any activity, work, or other thing done or permitted to be done by you where such liability arises from negligence on your part or the violation of this Agreement.  This includes any liability arising from breach of confidentiality by any party. 

  5. Damages are limited under this Agreement.

    1. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, COMPANY WILL NOT BE LIABLE TO YOU FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF BUSINESS, LOSS OF OPPORTUNITY COST, LOSS OF PROFITS AND THE LIKE), WHETHER BASED ON BREACH OF CONTRACT, BREACH OF WARRANTY, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. DAMAGES, INCLUDING ATTORNEY’S FEES AND COSTS, ARE LIMITED TO THE AMOUNT PAID UNDER THIS AGREEMENT, EXCEPT FOR INTELLECTUAL PROPERTY LAW ISSUES OR CLAIMS.  

  6. No Professional Advice.

    1. The Company does not engage in the rendering of medical, legal, accounting, financial, or other professional services. You acknowledge that you will make your own decisions before acting on any information gained from this program. It is further understood that before you utilize any techniques suggested by this program, you should consult licensed professionals as applicable.

  7. No Guarantee of Results; Risk of Loss. 

    1. Results from the Program are greatly dependent upon individual decisions, abilities, and other factors outside Company’s control, and the Company makes no guarantees or warranties that information provided to you through the Program will provide results.

  8. The Company can end your participation in the program. 

    1. Company may determine, in its sole discretion and without requiring disclosure of the reason, that the relationship under this Agreement must terminate. In this circumstance, Company will provide a pro-rated refund to you. 

  9. California state law governs this Agreement and it will be enforced by either party in California. 

    1. This Agreement will be governed by California state law, without regard to its conflicts of law principles. You understand and agree to submit to the personal jurisdiction and venue of this state and agree that any legal proceeding commenced shall take place in Los Angeles, California.

  10. No Assignment; No oral waivers or modifications.

    1. This Agreement may not be assigned to any other party except for collection purposes. Its requirements may not be waived or modified except in writing signed by the Company. 

  11. Electronic Signatures and Other Documents. 

    1. You agree that your electronic signature is valid and binding evidence of your assent to the terms of this Agreement. You agree to sign additional documents which may be necessary to complete the material purpose of this Agreement, including without limitation, payment authorizations.

  12.  No relationship.

    1. The parties hereto expressly understand and agree that they are not employers or employees, principals and agents, or partners or co-venturers in the performance of each and every part of this Agreement, and they remain solely responsible for all of their respective employees and agents.



I have read the foregoing Agreement, understand its terms, and agree: 


Participant: _______________________ Date: ______